Month: June 2022

Administrative Assistant

Qualifications

• High school diploma or GED required
• Minimum of one (1) to four (4) years related experience
• Demonstrated intermediate to advanced skills in Microsoft Word, Excel, and Outlook, Internet and Intranet navigation.
• Highest level of professionalism with the ability to maintain confidentiality
• Ability to communicate at all levels of organization and work well within a team environment in support of agency objectives
• Customer service oriented with the ability to work well under pressure
• Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity
• Function independently, and have flexibility, personal integrity, and the ability to work effectively with patients, patient’s family, employees and vendors

Responsibilities

• Meet physical and sensory requirements stated below, and be able to work in the described environment.
• Operate telephone to answer, screen and forward calls, providing information and taking messages.
• Provide administrative support for the Social Workers.
• Assist with handling daily special projects by providing administrative support to various departments, outside agencies and attorneys, as requested.
• Act as the liaison with other departments, attorneys, and other agencies while working on multiple projects and maintain timelines for project deadlines
• Contact new referrals and set up charts for referrals.
• Schedule appointments for referrals and existing patients. Notify appropriate staff and the patient’s attorney of scheduled appointments.
• Remind patients of upcoming scheduled appointments.
• Update and maintain patient charts through the referral process.
• Update and maintain the patient grid.
• Obtain necessary medical records for patient referrals.
• Handle scanning, faxing, filing of medical records and other required documents.
• Assist with community and Advisory programs and events as directed.
• Travel with the Social Workers as directed.
• Other special projects and duties, as assigned.

Work Environment

• You’ll work mostly indoors on floors that are tiled or carpeted
• You’ll be around other co-workers, vendors and community members
• You’ll have possible exposure to occasional slippery floors, chemicals, sharp objects, and hazardous materials and waste (including human), blood borne pathogens, and communicable
• You’ll be around possible high-stress situations

Physical Requirements

• This role requires moderate physical activity
• Standing and/or walking for more than two (2) hours per day
• Sitting for more than two (2) hours at a time
• Requires writing and/or computer work with repetitive typing and concentrating on computer screen and/or documents for more than two (2) hours at a time.
• Travel, including flying and/or driving, for more than one (1) hour at a time.